Employment Opportunities & Application Process

Senior Financial Analyst – Project – Temporary Full-Time - The function of the Senior Financial Analyst (Project) is to work collaboratively within the various project teams including but limited to Meditech EMR implementation, Runnymede Long Term Care PMO, other Capital Redevelopment project, and Finance department in delivering consistent, accurate, and timely financial and project information while providing excellent customer service to all internal and external stakeholders.

Application Deadline: June 25, 2021 @ 16h00

Primary Responsibilities

• Actively participate in the Meditech project Material Management and other financial modules implementation.
• Responsible for data migration strategy: including data extraction, mapping, validation, loading and revaluation post loading.
• Lead the Runnymede Long Term Care construction Project finance: including tracking progress payment, vendor contracts, monthly reporting to the PMO office.
• Responsible for Runnymede Foundation Finance, including but not limited to donation tracking, statutory and internal reporting, tax receipting, treasury function, monthly Financial statement leading to annual financial audit.
• Design and build management reporting by incorporating financial, statistical and clinical volume data to support senior team decision making, program analytics /expansion, and business cases for external funding opportunities.
• Assist annual Case Costing submission and work with other departments in data gathering, loading, validation and submission to Ministry portal.
• Prepare and present educational material to the management team to advise how decision making will impact the hospital’s cost per case.
• Monitor capital acquisitions against plan by providing quarterly status and year-end forecast reports
• Act as the backup to Senior Financial Analyst Planning, budgeting and Decision Support.
• Significantly contribute to the department’s continuous process improvement initiative.
• Other duties/Lean projects as assigned to support departmental and corporate initiatives.

The successful candidate will possess the following qualifications/experience:

• University Degree – Accounting, Business or Commerce. Professional accounting designation (CPA-CGA, CPA-CMA, CPA-CA) required Member in good standing with the College of Physiotherapists of Ontario.
• Previous relevant experience in the hospital/healthcare environment .
• In-depth knowledge of accounting standards is required.
• Proven ability to calculate, post and manage accounting figures and financial records.
• Enjoys working in a fast pace environment.
• Solid experience in computerized financial programs and report writing.
• Demonstrated ability to work effectively both independently and collaboratively with a positive customer service focus.
• Windows Operating System, Microsoft Word, Intermediate Microsoft Excel, Outlook, Large Integrated Accounting Systems (Microsoft Dynamics/Great Plain is an asset).
• Excellent interpersonal and communication skills and must be able to effectively deal with coworkers and external stakeholders.

Health and Safety Specialist – Permanent Full-Time- The Health and Safety Specialist is responsible for ensuring a safe working environment and compliance with various health and safety regulations/legislation that protects the hospital from legal liability or other litigation. The Health and Safety Specialist performs regular safety inspections and works closely with members of the management team, providing advice and recommendations related to occupational health and safety matters that arise.

Application Deadline: June 25, 2021 @ 16h00

Primary Responsibilities:

• Responsible for ensuring the implementation of health and safety programs, policies or procedures to ensure compliance with the Occupational Health and Safety Act, the Health Care and Residential Facilities regulation and the Accessibility for Ontarians with Disabilities Act (AODA) and other applicable legislation
• Provide expertise on program development and maintenance for AODA and related legislative requirements
• Addresses potential health and safety concerns by inspecting, auditing or investigating the workplace proactively and based on concerns raised by employees, supervisors or health and safety committees. Recommends solutions to the appropriate management level and follows up to ensure compliance. Maintains records for internal and external reporting requirements.
• Coordinates the activities of the occupational health and safety committees, ensuring compliance with legislative requirements. Acts as a resource member of the committees, as required.
• Liaises with departments to ensure that occupational hygiene testing/sampling that is required in an acute health care setting occurs as per applicable regulation. Where necessary, provides expert advice on requirements and interpreting test results.
• Provides/arranges for employee health and safety training, such as WHMIS training, safe lifting techniques, health and safety committee training, new employee orientation, etc. Develops training materials/resources to meet the specific needs of diverse staff groups.
• Create and maintain the hospital’s health and safety program, preventative programs, health and safety policies, program documents and legislative updates in collaboration with Hospital leaders and staff
• Plans long and short-term goals and objectives to align with the RHC’s strategic plan and ensure compliance with health and safety standards, policies and guidelines.
• Participate in the development and implementation of the Emergency Response Plan – emergency code policies, pandemic plan, incident management framework, business continuity plans
• Conducting monthly comprehensive and silent mocks to test staff preparedness

The successful candidate will possess the following qualifications/experience:

• A minimum three-year diploma/degree in Occupational Health and Safety or equivalent combination of education, training and experience
• Occupational Health and Safety Certification (CRSP, COHN-C or equivalent)
• Canadian Registered Safety Professional Designation, or in progress is an asset
• Working knowledge of the Ontario Fire Code, Building Code, Occupational Health and Safety laws and regulations, AODA, WSIA, and other applicable health and safety legislation.
• Certification in Risk Management/Emergency Disaster Preparedness is preferred
• A minimum of 3-5 years of experience in the field of occupational health and safety
• Knowledge and experience in a health care/hospital setting preferred
• 3 years experience in risk management and/or Emergency preparedness is preferred
• Knowledge of Parklane is considered an asset
• Advanced knowledge of Windows Operating System, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook

Team Lead, Branding, Communications & Marketing–Permanent Full-Time - The Team Lead, Branding, Communications and Marketing is responsible for daily oversite of the hospital’s corporate communications department. This role supports and functions in the capacity for generating staff, public and stakeholder interest in and knowledge of the hospital’s unique role in Ontario’s healthcare system. This role supports and works collaboratively with key stakeholders both within and outside of the organization to develop and implement targeted communication strategies for Runnymede Healthcare Centre.

Application Deadline: June 25, 2021 @ 16h00

Responsibilities include:

• Oversee the hospital’s corporate communications function and departmental operations
• Act as a role model and ambassador for the mission, vision, values and communicate the strategic directions of the hospital
• Develop and implement appropriate communication materials to convey key messages, organizational positioning and objectives, for example, responsible for the development of key messages; writing, editing, photography and production of these materials
• Write news articles for targeted trade publications such as Hospital News, OHA publications, etc.
• Act as a primary public relations contact for Runnymede Healthcare Centre
• Support strategic planning and development of the hospital’s external communications program to effectively communicate the hospital’s activities and corporate objectives
• Maintain a media relations and outreach program with focus on raising the hospital’s profile among government, healthcare and community audiences
• Provide corporate communication assistance to the Director, Client Relations and Community Engagement for crisis communication and issues management
• Support strategic planning, development and oversight of the hospital’s internal communications program to build employee awareness and enthusiasm regarding the hospital’s objectives, plans and activities
• Oversee the development, distribution and evaluation of the employee newsletter, internal communications vehicles and promotional materials, and hospital intranet
• Monitor and ensures compliance with policies and procedures related to communications and public relations

The successful candidate will have the following qualifications/experience:

• University Degree in Corporate Communications, Journalism, Marketing, Public Relations or related
• Minimum of 5 years in a supervisory role, developing and implementing a corporate communications program is required
• Ability to use good judgement and manage multiple priorities effectively
• Excellent organizational skills and attention to detail
• Preferred candidates will have worked in a healthcare, non-profit environment
• Windows Operating System, Microsoft Word, Microsoft Excel, Microsoft Outlook and Microsoft PowerPoint
• Demonstrated graphic design, web publishing and general office computer skills
• Superior interpersonal skills are required in order to deal effectively with both internal and external people and organizations at all levels and from diverse backgrounds

Communications Specialist – Permanent Full-Time: Reporting to the Team Lead, Branding, Communication & Marketing and Director, Client Relations and Community Engagement; this position will primarily support hospital wide corporate initiatives that align with our strategic directions and/or legislative requirements. This position develops and evaluates communication strategies to effectively target audience(s), promoting the hospital’s profile and initiatives while supporting Runnymede in maintaining a leadership position in the healthcare environment.

Application Deadline: June 18, 2021 @ 16h00

Responsibilities include:

• Collaborate with key stakeholders (including senior leadership team) to communicate the hospital’s vision, strategic directions and progress on results.
• Contribute to the development, implementation and evaluation of a communications strategy and associated activities using consistent processes, templates and tools which support achievement of Runnymede’s strategic directions and organizational priorities.
• Produce and edit highly creative written, visual and broadcast content for the hospital's web site and intranet as well as, community outreach, government, media and employee communication vehicles.
• Prepare key messages, backgrounders, speeches, presentations, promotional items, executive briefing notes, story pitches, media releases, fact sheets and press kits.
• Identify specific or unique communication delivery channels needed for stakeholder groups and champion communication solutions.
• Produce and distribute a regular electronic newsletter for internal audiences, coordinating information submitted from stakeholders.
• Ensure quality of communications and their compliance to corporate standards; ensure all necessary approvals are secured prior to publication.
• Liaise with external vendors and the purchasing department to ensure purchasing and publications policies and procedures are followed.
• Provide photography services for internal/external publications, events and websites and work with health information services and hospital departments to ensure the appropriate media consents and HR approvals are in place for all subjects.
• Ensure all internal communications are focused on maintaining and strengthening Runnymede’s culture through strategic fit and appropriate tone and content.
• Maintain public bulletin boards, brochure holders and communications boards on a bi-weekly basis, ensuring engagement with up to date messaging.
• Contribute to the development, implementation and evaluation of a social media strategy using consistent processes, templates and tools.

The successful candidate will have the following qualifications/experience:

• Bachelor's degree in Communications, Journalism, Public Relations or similar discipline required
• Work or volunteer experience in the not-for-profit or health care sector preferred
• Minimum two years related work experience in a strategic communications role.

• Proven track record of success in developing and implementing internal communications programs that reach a diverse employee base.
• Ability and flexibility to manage multiple and changing deadlines. Solid project management skills.
• Proficiency with Microsoft Office software suite, Adobe CS5
• Experience managing or supporting development and maintenance of an intranet.
• Knowledge of marketing and public relations principles.
• Must be able to attend functions outside normal business hours, as required.

Clinical Educator – Temporary Full-Time: The Clinical Educator works collaboratively with Management, staff, and clinical teams/committees to coordinate and deliver clinical education programs to the interprofessional team. Consults with Nursing and Quality, Patient Safety, and Allied Health Managers and staff to assess learning needs and plans, implements and evaluates staff development programs. Serves as a role model, resource and facilitator, assisting clinical staff in their professional development.

Application Deadline: June 10, 2021

Responsibilities include:

• Conducts needs assessments to determine staff education needs and set priorities
• Makes recommendations and plans education programs to support strategic objectives and evidence based practice.
• Coordinates the development, marketing, delivery and evaluation of interprofessional clinical education services including online and audiovisual holdings
• Assumes a teaching role for selected programs, for example, clinical practice, communication, and team skills
• Develops and facilitates clinical orientation program for new hires
• Collaborates with clinical Managers, committees and teams to identify learning needs and assists in developing strategies to meet those needs
• Assists managers in addressing performance/competency assessment, develops learning plans to address clinical practice concerns
• Supports staff and acts as a resource in identifying and meeting their own learning needs
• Coordinates student clinical placements in conjunction with Department Managers and educational institutions
• Provides clinical education that includes practical skills training
• Participates in the development, implementation, and evaluation of nursing/interprofessional clinical policies and procedures and nursing/interprofessional clinical evidences informed practices
• Participates on relevant teams and committees with respect to education
• Maintains attendance tracking tools, prepares reports and carries out other administrative duties as required
• Keeps abreast of current trends in health care, professional practice, legislation and education
• Takes responsibility to maintain personal professional development

The successful candidate will have the following qualifications/experience:

• An RN who holds a current Certificate of Competence with the College Of Nurses Of Ontario or an Allied Health Professional who holds a current certificate of competency with a regulatory college. Baccalaureate preparation in Education, Nursing or equivalent, Masters degree preferred.
• 5 years clinical experience, with 1 year in an Education role.
• Windows Operating System, Microsoft Office Suite: Word, Excel, Access, Outlook, PowerPoint
• Standard Practical Nursing Skills and ability to learn and teach new clinical procedures.
• Demonstrated knowledge of the principles of adult education.
• Demonstrated ability to design curriculum.
• Research and program evaluation skills an asset.
• Ability to work collaboratively and cooperatively with colleagues and within a team environment
• Excellent facilitator, demonstrated presentation skills
• Excellent written and verbal communication skills
• Self starter with good planning and organization skills
• Proficiency in computer systems

Clinical Educator – Temporary Full-Time:

PHYSIOTHERAPIST – CASUAL: The primary functions of the Physiotherapist include the assessment of patients; interpretation of findings; implementing and evaluating the impact or effectiveness of intervention strategies and education of patients and/or their caregivers. The successful candidate may be required to work weekends

Application Deadline: June 4, 2021 @ 16h00

Primary Responsibilities:

• Assess assigned patients through the administration of formal and informal assessments
• Determine and monitor appropriate transfer and mobility status
• Formulate and implement individual treatment plans based on analysis of assessment findings and clinical reasoning
• Establish goals in collaboration with the patient and/or substitute decision maker
• Develop the physiotherapy program considering the overall health care plan of the patient
• Monitor change in the patient’s functional status and adjust treatment programs accordingly

• Collaborate with members of the inter-professional team through documentation and/or direct consultation to provide a coordinated program of patient care and discharge plan
• Assign aspects of the treatment plan to the Physiotherapy Assistant as appropriate
• Recommend equipment for patient use e.g., mobility devices, foot orthoses

• Attend and contribute to patient care conferences and meetings
• Orientate and supervise PT and PTA students

The successful candidate will possess the following qualifications/experience:

• Baccalaureate Degree from an accredited Physiotherapy Program
• Member in good standing with the College of Physiotherapists of Ontario
• Assistive Devices Program Authorizer an asset
• FIM certification and experience with NRS an asset
• Experience in a Rehabilitation/Complex Continuing Care Hospital or Acute Care Hospital preferred including experience with discharge planning
• Demonstrated expertise with geriatric, neurological and MSK conditions preferred
• Completion of ongoing post-graduate professional development
• Excellent verbal and written communication skills
• Strong interpersonal skills and the ability to work co-operatively within an inter-professional team
• Excellent organizational skills and the ability to manage workload
• Demonstrated critical thinking/problem solving skills
• Excellent work performance and attendance record

Junior Accountant – Permanent Full-time: The Junior Accountant is to work collaboratively within the Finance department will be responsible for supporting the organization’s financial cycle including patient accounts, sub-ledgers, journal entries, accruals, account reconciliations, and cash management functions. This position will work on an individual and team basis within the Finance Department and deliver consistent, accurate and timely information.

Application Deadline: May 21, 2021 @ 16h00

Responsibilities include:

• Process approved invoices in the AP system for timely payment and accurate posting to the GL.
• Process matched and received invoices to POs for payment; investigate any missing POs, item or amount discrepancies; GL account coding errors and process employee reimbursements; review and management of invoice backlog.
• Respond to vendor and management inquiries, reconcile supplier statements, analyze vendor payments and perform and reconcile petty cash count bi-weekly.
• Set-up / maintain vendor information in the system, process documentation, maintenance of vendor record and prepare AP accrual journal entries and allocation of monthly expenses.
• Account reconciliation of selected cash, liability, prepaid and other expense accounts; reconcile transportation invoices to patient transportation appointments; Prepare employee healthcare, food and housekeeping service package; and receive and route vendor invoices to managers for approval.
• Assisted in preparing audit working papers per Client Assistant Schedule Yearend account reconciliations Yearend vendor statement reconciliations.

• Patient customer service and back-up to AR and provide day to day support, and identify opportunities to streamline processes and improve communications.
• Other project as assigned.

The successful candidates will posses the following qualifications/experience:

• University Degree — Accounting, Business or Commerce. Professional accounting designation (CPA-CGA, CPA-CMA, CPA-CA) is an asset.
• Previous relevant experience in the hospital/healthcare environment Solid understanding of the basic accounting principles, credit and collection practices.
• Solid experience in computerized financial programs including G/L and AIP.
• Demonstrated ability to work effectively both independently and collaboratively with a positive customer service focus. Excellent data entry skills and High degree of accuracy and attention to detail.
• Experience in Windows Operating System, Microsoft Word, Intermediate Microsoft Excel, Outlook, Large Integrated Accounting Systems (Microsoft Dynamics/GP is an asset).
• Excellent interpersonal and communication skills and must be able to effectively deal with patient and family complaints. Proven ability to calculate, post and manage accounting figures and financial records.

Director, People and Culture – Permanent Full-Time - Reporting to the Vice President, Strategy, People & Corporate Affairs, the Director, People and Culture is responsible for delivering full HR services and strategic initiatives in support of HR and organizational business objectives that support optimum patient care. The Director will ensure that there is consistent application, implementation, and improvement of approved HR practices, processes and strategies within Runnymede Health Centre. This role provides leadership, guidance on complex and diverse labour relations matters, as well as coaching and mentoring to a number of HR professionals.

Application Deadline: May 21, 2021

Primary Responsibilities:

• Support Runnymede Healthcare Centre’s corporate strategy by coordinating required supports for project leads/groups
• Use expert knowledge of human resources practices, relevant legislation, labour/employment law and collective agreement administration to support a strategically aligned, diverse and engaged workforce, where staff are challenged, recognized and valued
• Collaborate with hospital partners to review, design and implement policies to help support and sustain HR best practices
• Ensure the talent acquisition function, including tools and processes, are designed to deliver a positive candidate and hiring manager experience
• Work proactively and responsively with program area leaders to deliver advice and recommendations through the use of research, trends and analytics
• Demonstrate exceptional leadership to solidify the department’s reputation as a trusted and credible business partner capable of helping to achieve key strategic objectives and outcomes
• Lead the review, re-design and maintenance of a modernized recruitment program that aligns our processes with industry best practices
• Effectively manage the hospital’s compensation, benefits and pension programs, including job evaluation and pay equity programs
• Engage with third party vendors for the effective management of contracts and services responsible to support organizational recruitment activity and analysis of compensation and benefits programs

The successful candidate will possess the following qualifications/experience:

• University degree in human resources, business administration or related field combined with minimum 10 years’ experience as a human resources generalist
• Human resources professional designation (CHRL or CHRE) preferred
• Minimum 5 years’ experience managing or leading a team of professionals with expertise in recruitment, HR data management/administration, and any combination of workforce planning, benefits and pension administration or talent management
• Excellent knowledge of human resources practices in a unionized environment or public sector/broader public sector organization
• Exceptional leader – builds effective teams, inspires excellence in service delivery and develops talent through positive coaching and mentoring approaches
• Ability to influence and build consensus with hospital leaders, including senior management, to effectively integrate HR programs and services
• Strong business acumen and application of critical-thinking skills to manage complex issues
• Ability to multi-task effectively and to adapt to change in direction to meet timelines and quality of service

Chief Financial Officer - Permanent Full-time - As a key member of the Executive Advisory Committee, the CFO’s focus will be in the overall financial management of the organization. The CFO will have primary responsibility for planning, implementing, and managing all financial-related activities. In addition, this individual will be the hospital’s lead for various contracted services. This will include forecasting, contract analysis and negotiations, and partnership and regulatory compliance.

Application Deadline: May 28, 2021

Position summary:

As a key member of the Executive Advisory Committee, the CFO’s focus will be in the overall financial management of the organization. The CFO will have primary responsibility for planning, implementing, and managing all financial-related activities. In addition, this individual will be the hospital’s lead for various contracted services. This will include forecasting, contract analysis and negotiations, and partnership and regulatory compliance.

The incumbent will provide institutional leadership in the areas of accounting, finance, payroll, materials management forecasting, strategic planning, and investments. The incumbent will be responsible for creating policies, defining processes and implementing the infrastructure/systems needed to support continual change within the organization. This individual provides leadership and oversight to Contracted Services.

The successful candidate will be self-disciplined and reliable with demonstrated leadership skills and the ability to deliver innovation and vision. The ability to establish a climate of trust and respect that encourages and promotes exceptional levels of staff performance is crucial. Skilled at critical thinking, continuous improvement, change management and flexibility, the successful candidate will have conceptual and long-range planning abilities. Knowledge of investment, credit, and financial and management accounting principles as well as an understanding of systems, processes and internal controls are essential. Ethical with a high level of integrity, the CFO will have effective decision-making skills and will ensure fairness and consistency.

The successful candidate will posses the following qualifications/experience:

• Accounting designation (CPA-CA, CPA-GCA, CPA-CMA) is required
• Master's degree in accounting finance, MBA or Health Administration is desirable
• 10+ years in progressively responsible financial leadership roles, in a healthcare setting, preferably in complex continuing care
• Attention to detail and adherence to financial stewardship and ethical practices
• Strong interpersonal skills, ability to communicate and manage well at all levels of the organization.

Patient Flow Utilization Coordinator – Intake – Temporary Full-Time - The Patient Flow Utilization Coordinator - Intake serves as the coordinating contact between the referring organisation, inter-professional team, patient and/or Substitute Decision Maker (SDM). The Patient Flow Utilization Coordinator - Intake works collaboratively with the referring agency, to facilitate a safe and efficient transition to Runnymede Healthcare Centre (RHC). As the primary contact for all admissions, (s)he provides pertinent information to referring organizations prior to and during the admission process, assesses each patient placement and ensures appropriate access to services.

Application Deadline: June 18, 2021 @ 16h00

Responsibilities include:

• Plans, coordinates and manages all inpatient referrals and admissions to RHC.
• Works collaboratively with the referring source to ensure awareness of the admission criteria and application process to RHC.
• Evaluates the application for admission to determine appropriateness based on admission criteria.
• Conduct clinical assessment to evaluate appropriateness of referred patients based on established program’s criteria, including patient’s ability to succeed within a rehabilitative care delivery model.
• Informs the referral source of decision of the application for admission.
• Establishes the initial contact with the referral source.
• Coordinates the date and time of patient admissions or transfers with the referring/receiving facility.
• Facilitates and coordinates seamless flow of external patient admissions, transfers, and discharges that ensure “the right patient is placed in the right bed at the right time” to optimize maximum bed capacity.
• Liaises with inter-professional team members as required to plan a safe and effective transition of care.
• Collects and maintains accurate records during the pre-admission process.
• Responds to admissions queries.
• Works collaboratively with the clinical leadership team to develop strategies/Clinical Pathways to improve and enhance admission and flow.

• Manages the waiting list and occupancy in accordance with RHC Bed Management Guidelines.
• Monitors patient transfers to acute care and ensures compliance to bed holding policy.

• Develops and maintains a strong relationship with referral sources, and continuously promotes/educates community partners regarding RHC programs and services.
• Delivers presentations to highlight programs and services offered at RHC to external stakeholders.
• Maintains accurate patient flow statistics, identifies trends and makes recommendations for improvement to Management.

The successful candidate will have the following qualifications/experience:

• Minimum of Diploma/Degree in a healthcare related field
• Member in good standing with a professional healthcare related regulatory college required
• Windows Operating System, Microsoft Office Suite, Adobe CS5.
• Minimum (3) years clinical experience preferably in a Rehabilitation/ Complex Continuing Care setting
• Demonstrates expertise with geriatric, neurological and MSK conditions
• Demonstrates flexibility and ability to work under pressure in a fast-paced, dynamic workplace environment
• Excellent interpersonal skills and the ability to work co-operatively and constructively within an inter-professional healthcare team
• Effective verbal and written communication to successfully work with all levels of the organization
• The ability to work independently and in a team environment
• Demonstrates critical thinking/problem solving skills

Occupational Therapist - Permanent Part-Time & Casual - The Occupational Therapist assess patients, interprets findings, implements and evaluates the impact or effectiveness of intervention strategies and educates patients and/or their caregivers.

Application Deadline: April 30, 2021 @ 16h00

Responsibilities Includes:

• Assess physical, psychological, perceptual, cognitive and functional status of assigned patients
• Formulates and implements individual treatment plans based on analysis of assessment findings and clinical reasoning
• Assigns aspects of the treatment plan to the OT Assistants as appropriate
• Monitors change in the patient’s functional status and adjust treatment programs accordingly
• Educates patients, appropriate family members, students and other health care providers with regard to Occupational Therapy and the management of patient’s health problems
• Orients and supervises Occupational Therapy and Occupational Therapy Assistant students
• Collaborates with members of the inter-professional team through documentation and/or direct consultation to provide a coordinated program of patient care.
• Attend and contribute to patient care conferences and meetings.

The successful candidate will possess the following qualifications/experience:

• Post secondary degree from an accredited Occupational Therapy Program as recognized by the College of Occupational Therapists of Ontario
• Member in good standing with the College of Occupational Therapists of Ontario
• FIM certification and experience with NRS an asset
• Clinical experience in Rehabilitation/Complex Continuing Care Hospital or Acute Care Hospital preferred including discharge planning
• Demonstrated expertise with geriatric, neurological and MSK conditions preferred
• Excellent verbal and written communication skills
• Strong interpersonal skills and the ability to work co-operatively within an inter-professional team
• Excellent organizational skills and ability to manage workload
• Demonstrated critical thinking/problem solving skills
• Excellent work performance and attendance record

Evening Service Desk Technician– Permanent Full-Time: The Evening Service Desk Technician will play a key role in providing prompt and courteous first level support for employees who might be experiencing computer technology-related problems. This includes but’s not limited to providing initial triage, troubleshooting, and support for all reported incidents/ events. The Evening Service Desk Technician will follow established process for monitoring, escalation, tracking and follow-up on any reported problems. Collaborate with other members of the department on more complex support issues and projects. Provide training, repair advice and support to users in the areas of installation, configuration and end-user problem resolution. The Service Desk Technician will participate in user training to avoid recurring computer technology related problems.

Application Deadline: May 31, 2021 @ 16h00

Responsibilities Includes:

• Acts as a single point of contact for service portal, phone calls and emails from staff regarding technology related issues and queries;
• Records all Incident, Service, and Change Requests in ticket system
• Takes ownership of user problems and follows up the status of problems on behalf of the user and communicates progress in a timely manner
• Maintains a high degree of customer service for all support queries and adhere to all service management principles
• Maintains and provides Service Desk related statistical reports on call trends.
• Monitors all ‘High’ and ‘Major’ priority ServiceDesk issues to ensure prompt resolution.
• Monitors ServiceDesk records and analyse reports, taking preventative action to ensure Service Levels are met across the IT operational group.
• Documents and conducts system monitoring/reporting on hardware, software, phone system and network resources and data centre operations to ensure a high level of availability, performance, security and integrity
• Carries out hardware and software relocations and re-configuration as directed.
• Assists in the administration of the Local Area Network including data management and printing facilities, eg: printer, print queue, Active Directory, running of SQL script
• Provides resolution of basic security related issues such as malware detection, password reset.
• Provides end-user technical support for PCs, peripherals, telecom devices, and audio visual equipment
• Participates in disaster recovery activities and special projects as required
• Maintains and protects confidentiality with regard to all aspects of patient care and employee information.
• Assumes ‘on-call’ responsibilities as per Hospital policy

The successful candidate will possess the following qualifications/experience:

• Primary role will be evening shift (4:00PM – 12:00AM) Monday to Friday however the support schedule may encompass other shifts (days nights, weekends and holidays) if required.
• Diploma or post-secondary education in Computer Science
• 1-3 years of IT Service Desk customer service experience in the healthcare industry
• 1-3 years of related experience in Microsoft Active Directory and security group policy, Windows Server and desktop operating systems.
• 1-3 years of experience in configuration support for smart mobile phones such as BlackBerry, Android and Iphone.
• 1-2 years experience in Citrix XenApp or similar remote access systems
• Exposure to telecom (PBX / voicemail support) would be an asset
• Understanding of networking concepts such as TCP/IP, DNS, IPV6, Routing, Firewalls, Network Security.
• Active Directory, IIS, MS SQL 2008, MS Exchange 2010, SharePoint,
• Citrix XenApp, VMware Virtualization, NEC VOIP PBX, Backup Tools with Libraries/Autoloaders, Storage Area Networks (iSCSI), MS Office & Tools:Word, Excel, PowerPoint, Outlook, Project, and Visio
• Strong customer service skills and telephone support experience;
• Detail oriented and strong commitment to data/process accuracy and integrity
• Demonstrated experience in extracting information, identifying and troubleshooting problems.
• Experience with Helpdesk tracking Database software an asset

Activationist – Temporary Full-time : The activationist is responsible for managing a patient caseload including assessment, interpretation of findings, designing, implementing and evaluating therapeutic related participation programs (individual, small group and hospital wide) that meet the specific needs of the patient. The activationist will be responsible to actively participating in the development and implementation of new programs and quality improvement initiatives.

Application Deadline: June 18, 2021@ 16h00

Responsibilities Include:

• Assesses the psycho-social, physical, intellectual, emotional and spiritual status of assigned patients.
• Designs and implements individual or group activation programs based on the needs and goals of each patient.
• Monitors change in the patient’s functional status and adjusts the patient’s Activation program accordingly.
• Implements daytime, evening and weekend hospital-wide activation programs.
• Provides education to the patient regarding recommended interventions and expected outcomes
• Collaborates with members of the inter-professional team through documentation and/or direct consultation to provide a coordinated program of patient care.
• Supports the Activationist Assistant as he/she carries out assigned tasks.
• Maintains accurate and up to date assessment, treatment, goals and other relevant administrative records for each patient according to Runnymede Healthcare Centre guidelines.
• Attends and contributes to patient care conferences, meetings and patient rounds.
• Completes timely MDS Assessments for each patient.
• Plans individual and group session and ensures supplies are prepared prior to the program.
• Coordinates and participates in the transportation of patients to and from
• Participates in ongoing educational opportunities both internally and externally to maintain clinical competencies.
• Educates patients, appropriate family members, students and other healthcare providers with regard to Activation Therapy and the management of the patient’s health problems.
• Orients and supervises Activation students and volunteers.
• Monitors supplies and reports needs to the Coordinator, Activation Services.
• Maintains tidiness and safety of the department and equipment.
• Actively promotes culturally sensitive and senior friendly patient care.
• Actively promotes a culture of safety for both patients and employees by participating in safety education and training, by reporting incidents or unsafe situations to his/her supervisor, and by complying with the hospital’s safe work procedures.

The successful candidate will possess the following qualifications/experience:

• Activation/Recreation Diploma from a recognized Community College
• Membership in the Activity Professionals of Ontario an asset
• Minimum two years previous experience as an Activationist/Recreation Therapist, or equivalent, preferably in a Rehabilitation/Complex Continuing Care Hospital or Acute Care Hospital setting
• Demonstrated expertise with geriatric, neurological and musculoskeletal conditions
• Effective verbal and written communication to successfully work with all levels of the organization
• Experience with Windows Operating System, Microsoft Word, Microsoft Excel, Microsoft PowerPoint

Activationist Assistant – Permanent Full-time & Temporary Full-Time - The activationist assistant provides support and assistance with the implementation of various activation programs within a group setting as well as on a one-to-one basis. The activationist assistant is also responsible for taking an active role in the development and implementation of new programs and quality improvement initiatives.

Application Deadline: June 11, 2021@ 16h00

Responsibilities Include:

• Conducts individual and group programs under the direction and delegation of the Activationist.
• Assists the Activationist with a variety of day, evening or weekend programs.
• Assists to implement one-to-one and group programs to meet individual needs of specific patients.
• Supports all patient education initiatives
• Collaborates with members of the inter-professional team.
• Maintains regular contact with the Activationist and promptly reports any change in the patient’s status.
• Provides input to the Activationist regarding patient progress or participation in various programs.
• Assists to set up for group and individual programs.
• Assists the Activationist to prepare supplies and other administrative duties related to patient programs.
• Maintains and records patient attendance.
• Transports patients to and from the department.
• Actively participates in staff education within Runnymede Healthcare Centre (RHC).
• Participates in ongoing educational opportunities both internally and externally.
• Supervises Volunteers.
• Assists in monitoring of supplies.
• Assists in maintaining tidiness and safety of the department and equipment.

The successful candidate will possess the following qualifications/experience:

• Working towards Activation/Recreation Diploma/Certificate from a recognized Community College
• Experience in a Rehabilitation/Complex Continuing Care Hospital or Acute Care Hospital preferred
• Previous experience working with seniors an asset
• Excellent interpersonal skills and above average ability to relate with patients, families and staff members
• Excellent organizational skills and ability to manage workload
• Demonstrated ability to provide culturally sensitive patient care
• Excellent attendance record
• The ability to work independently and in a team environment
• Experience with Windows Operating System, Microsoft Word, Microsoft Excel, Microsoft PowerPoint

Registered Practical Nurse – Permanent Part-Time and Temporary Part-Time Positions: The Registered Practical Nurse (RPN) in collaboration with the inter-professional team will deliver care and treatment to stable; non-acute patients whose care needs are well defined and established; with predictable outcomes and manageable responses. This is accomplished through assessment, planning, implementation, evaluation, education and preventative measures for the maintenance of health and functional abilities, to a diverse patient population. The RPN provides excellent care by demonstrating compassion, professionalism and respect.

Application Deadline: May 31, 2021

The successful candidates will posses the following qualifications/experience:

• Current certificate of competence as a Registered Practical Nurse with the College of Nurses of Ontario
• Diploma from a recognized RPN program or equivalent
• Minimum 2 years of nursing experience in a Rehabilitation/Complex Continuing Care Hospital or Acute Care Hospital preferred
• If graduated prior to 1995, must have medication administration certificate from an approved community college
• Physical Assessment course essential
• Good understanding of the College of Nurses of Ontario, Standards of Practice
• Current Basic Cardiac Life Support certification (BCLS) required
• Active involvement in own/our continuing education

• Good organizational skills and ability to manage workload
• Experience with Windows Operating Systems, Microsoft Office
• Demonstrated excellent interpersonal skills and the ability to work well with the inter-professional team, patients and their families
• Excellent oral and written communication
• Demonstrated ability to provide culturally sensitive and senior friendly patient care
• An Excellent Attendance Record is a prerequisite